How far in advance do I need to book my airport transportation? +

While we can often accommodate last-minute requests (even within a few hours), we strongly recommend booking at least 24-48 hours in advance to guarantee vehicle availability, especially during holidays and peak travel times.

What is your cancellation or change policy? +

You can cancel or modify your reservation free of charge up to 4hrs before your scheduled pickup time. Cancellations after this window or for no-shows may incur a fee. Please see our Terms & Service for full details.

How do I book a ride? +

You can book easily through our website, by calling our 24/7 dispatch line, or via our mobile app (if available).

What information do I need to provide when booking? +

Please have ready: your full name, flight number (for airport pickups), pickup and drop-off addresses, email, number of passengers, and a contact phone number. Next step allows you to chose desired vehicle.

Can I book a round-trip service? +

Absolutely. We offer discounted round-trip packages. Simply enter Round trip in the special request field with details such as return date and time, flight info, or book twice for each way online or inform our agent.

Is the price a flat rate or do you have meter? +

All airport transfers are quoted as a flat rate, so the price is guaranteed and will not change due to traffic or route. Minimum BWI Airport Sedan fare is $45.00, SUV is $95. Any flat rate quote above the minimum is valid. Local point-to-point service may use an hourly rate. Our base price of $3.55/Mile for Sedan and $4.75/mile for SUV is the most affordable in the industry.

What is included in the quoted price? +

The flat rate includes the ride, gratuity for the driver, tolls and parking fees are not included. There are no hidden charges.

What forms of payment do you accept? +

We accept all major credit cards (Visa, MasterCard, Amex, Discover), debit cards, and corporate payments. Payment is typically processed at the time of booking or upon completion of the trip. We also accept apple pay, cash app and Zalle.

Do you charge for waiting time if my flight is delayed? +

No. We actively monitor all incoming flights for airport pickups. There is no extra charge for reasonable flight delays. We also do not charge for first 45 minutes wait upon arrival

Are there any additional fees? +

Additional fees may apply for extra stops, excessive waiting time after the free grace 45 minutes period (e.g., after baggage claim), cleaning costs in cases of food and drink spillage, or for oversized luggage that requires a larger vehicle.

How will I find my driver at the airport? +

If you requested meet and greet service, your chauffeur will meet you at Baggage claim carousels at BWI Marshall Airport, located on the lower level of the terminal holding a sign with your name. For curbside pick up, driver contacts your immediately upon landing , simple walk out of nearest exit door and across to curbside, inform driver of the pick up location, and he will arrive within 3 minutes.

What happens if my flight arrives early or late? +

Our dispatch system tracks your flight in real-time. Your driver will adjust their arrival time accordingly, so there is no need to call us for standard delays.

How long will my driver wait for me after my flight lands? +

We provide a 45 minutes complimentary waiting period after your flight has landed and you have deplaned. After that, a waiting fee may apply.

Is you BWI Car Service available 24/7? +

Yes, we provide transportation to and from all three airports (BWI, IAD, DCA) 24 hours a day, 7 days a week, 365 days a year.

Do you provide child safety seats? +

Yes, we can provide child safety seats (rear-facing, forward-facing, or boosters) upon request. Please specify the age and weight of the child at the time of booking, as availability may be limited.

What types of vehicles do you offer? +

Our fleet includes luxury sedans, SUVs, passenger vans, and executive sprinter vans to accommodate any group size, from 1 to 14 passengers.

How many passengers and bags can each vehicle hold? +

This varies by vehicle. A standard sedan typically holds 4 passengers and 3-4 bags. Please specify your passenger and luggage count when booking so we can assign the appropriate vehicle.

Is your fleet smoke-free? +

Yes, all of our vehicles are 100% non-smoking for the comfort and safety of all our passengers.

Do your vehicles have Wi-Fi? +

Yes, complimentary Wi-Fi is available in most of our premium vehicles. Please request this feature at booking to confirm availability.

Do you provide child safety seats? +

Yes, we can provide child safety seats (rear-facing, forward-facing, or boosters) upon request. Please specify the age and weight of the child at the time of booking, as availability may be limited.

How long do I Have to wait for my Car Service at BWI? +

We do the waiting and not the other way around.Our chauffeurs anticipate your airport exit to perfection. As soon as you get off the exit door your car will be there already waiting. For meet and greet, you will find your driver at baggage claim waiting for you.

How long will you wait for me if it takes me long to get my bags? +

To ensure a smooth pick-up, we provide a complimentary 45-minute waiting period from your flight's arrival. While it is very rare for luggage collection at BWI Airport to exceed this time, a wait fee will apply after the initial 45 minutes. We appreciate your patience and look forward to welcoming you.

How does the drop-off process work for my departure? +

Your driver will arrive at your pickup location at the scheduled time and take you directly to the terminal for your airline at BWI. We recommend allowing at least 15-30 minutes extra before you would normally arrive to account for any unexpected traffic.

How does BWI's security policy affect my pick-up? +

Drivers cannot park and leave the vehicle unattended at the curb. This is a strict BWI security rule. Your chauffeur will coordinate with you via phone to arrive at the curb just as you are ready, ensuring a smooth, immediate meet-up.

Do I need to provide my airline flight info for BWI airport drop-off? +

For drop-offs, you do not need to provide your airline. We will take you directly to the correct terminal (A, B, C, D, or E) and use the designated Departures/Ticketing level lane for that terminal.

Is it cheaper for 6 people with luggage to take a shuttle or an SUV from BWI? +

For a group of six, hiring our private SUV (like a Suburban) is almost always more cost-effective and efficient than an airport shuttle.

• Saves Money: While shuttles charge per person, we charge per vehicle. For six passengers, our flat rate for a private SUV is typically less than the combined per-person shuttle fees.
• Saves Time: Your vehicle is exclusively yours, with no multiple stops for other passengers. You go directly to your destination.
• More Comfort: Enjoy ample, guaranteed space for all passengers and luggage without the hassle of a crowded shuttle.

What is the best BWI ground transportation for comfort and reliable service? +

For the optimal combination of comfort, reliability, and professional service, our pre-booked black car or luxury SUV is the best choice.

• Premium Comfort: Travel in spacious, pristine vehicles equipped with climate control and plush seating.
• Reliable Service: Your professional chauffeur tracks your flight, meets you on time, and assists with your luggage.
• Stress-Free Experience: Avoid the uncertainty of taxis or ride-share lines. Enjoy a seamless, door-to-door experience tailored to your schedule.

Why choose Columbia Limo over Ride-share Apps for my family's ride from BWI? +

For travelers seeking reliability and safety, especially for families or late-night arrivals, a professional service like Columbia Limo is the superior choice. Unlike ride-share apps where quality and driver behavior are unpredictable, we guarantee a consistent, premium experience.

Our clients choose us after experiencing common ride-share frustrations, including:

• Unsafe or Reckless Driving
• Unprofessional Drivers (e.g., blaring music, refusing requests)
• Inexperienced Drivers getting lost en route

With Columbia Limo, you are not just booking a car; you are booking peace of mind. Your professional, vetted chauffeur will ensure a safe, comfortable, and direct journey for you and your family.

What is the best transportation from BWI to my hotel, like the Marriott Waterfront? +

For a smooth trip from BWI to your Baltimore hotel, we recommend pre-booking a private car service with Columbia Limo. While taxis and rideshares are available at BWI, they are unpredictable for groups and often involve long waits and surge pricing.

For four adults with luggage, a BWI luxury sedan or SUV service is the ideal choice. Here's why:

• Cost-Effective for Groups: The flat rate for our BWI airport car service is often comparable to or cheaper than splitting 2-3 rideshares or taxis for a group of four.
• Pre-Booked & Guaranteed: Your professional chauffeur will track your flight and meet you at baggage claim, so you never have to wait in line.
• Direct & Efficient: We provide direct transportation from BWI to your hotel with no unnecessary stops.

Skip the uncertainty of the taxi line. Book your reliable BWI airport transfer with Columbia Limo for a comfortable and stress-free start to your Baltimore visit.

Is reliable late-night transportation from BWI to Columbia MD available with Ride-share Apps, or should I book a car service? +

This is a very common concern, especially for late-night flights into BWI. While ride-share apps like Uber and Lyft operate at BWI, their availability for BWI late-night airport transportation is highly unpredictable after midnight. Drivers are scarce, leading to long wait times, "on-demand" price surges, or no availability at all.

For a guaranteed, stress-free ride to Columbia MD, we strongly recommend pre-booking a dedicated BWI car service. Columbia Limo specializes in reliable BWI airport transportation for late-night arrivals.

Here's why we are the best solution:

• Guaranteed Availability: When you pre-book with us, your ride is confirmed. Your professional chauffeur will be waiting for you, even if your flight is delayed.
• Fixed, Upfront Pricing: Avoid surprise surge pricing. You'll know the cost of your airport transportation to Columbia MD before you book.
• Safety & Comfort: After a long flight, enjoy a meet-and-greet service and a direct, comfortable ride to your hotel without the hassle.

Don't risk being stranded at the airport. Book your reliable BWI late night pickup with Columbia Limo for a guaranteed and comfortable ride to Columbia.